Our people

Innovation and technology transform the way we work and our workforce is ready to adapt and thrive to deliver on our priorities in this evolving environment.

Generative AI adoption is a key focus. All employees have access to AI tools and 75% report using them “often” or “always.”¹ Targeted pilots across business areas explored practical applications, while expanded learning opportunities supported skill development. Through our Learning Portal and Innovation & Enablement Hub, employees have access to curated training journeys, policies and peer communities, to foster continuous learning and collaboration.
 

Rooted in continuous improvement, accountability and teamwork, our culture and shared values position us to accelerate and deliver on our strategy.

Leadership forums and employee town halls enhance connection and engagement, while surveys and people analytics guide actions to support employees’ experience and performance.

In March, we introduced new values — Be better, Be accountable, Be a team — shaped by insights from employees and leaders. Within four months, 88%¹ of employees could name the new vales which showed how deeply they resonate across our company.

Inclusion remains a priority, with seven Business Resource Groups that create spaces for connection, advocacy and belonging. These groups ensure diverse voices help shape our culture and our future.
 

Strong leadership drives performance and resilience. We invest in programs that equip our leaders to inspire growth and navigate change.

We set clear leadership objectives aligned to the business strategy and anchored in team results. At the Director level, our leaders participate in a Leadership Accelerator Program to enhance skills that deepen resilience, coaching and communication. Our Executive Development Program recently launched to deepen strategic capabilities and prepare senior leaders for future business demands.