| Investors
Group Inc.
Outlook
THE FINANCIAL SERVICES ENVIRONMENT
The financial services industry continues to experience
considerable growth and substantial change. Some of
the factors contributing to industry growth are:
- Changes in investment habits.
- Increasing ease of investment in capital markets.
- Greater knowledge and understanding of investment
products among the general public.
- Shifting demographics – the move of the baby
boom generation into peak saving and investing years.
Increased Competition and Deregulation
A changing and expanding marketplace has brought a
substantial increase in competition within the industry.
Domestic and foreign service providers, including banks,
financial planners, investment dealers, insurance companies
and others, are providing a comprehensive range of services.
In response to the broadening of clients’ needs
and their increasing sophistication, products and services
are more integrated and are designed to meet clients’
overall financial objectives. Deregulation has also
enabled companies to broaden their delivery channels
to attract clients.
Growth of Mutual Funds
The mutual fund market continues to play a prominent
role in the financial services industry. At December
31, 2003, mutual fund industry assets in Canada totaled
$438.9 billion, an increase of 12.1% from $391.3 billion
at December 31, 2002.
The $47.6 billion increase in industry assets from
December 31, 2002 reflected an estimated $44.4 billion
increase from market action, which represented 11.3%
of year-end 2002 industry assets, the inclusion of approximately
$3.8 billion of new assets that were not previously
categorized as mutual fund assets, offset by net redemptions
of $607 million.
The long-term outlook for growth in mutual fund assets
continues to be positive. Factors that should contribute
to this growth include:
- A continuing environment of low interest rates.
- Demographic changes resulting in more individuals
focusing on saving and investing.
- Increased concern over the adequacy of government-sponsored
pension plans.
- A growing number of financial services companies
offering mutual funds.
- The globalization of capital markets.

|